The Control Gap
Why ERP and transformation programmes lose control — and how leadership teams can get it back
The Control Gap is the first publication from Transformation Advisory Services Ltd. It explores why ERP and transformation programmes often appear busy, active and well-governed, while the business still lacks the control, ownership and decision discipline needed to deliver the intended outcomes.
The book is written for executives, transformation leaders, programme sponsors, business process owners and senior teams who need to understand why programmes drift — and what needs to be reset to recover control.
Available on Amazon worldwide.
About the book
The Control Gap looks at the gap between delivery activity and real business control.
Many programmes have active workstreams, regular governance meetings, supplier plans, delivery milestones and status reports. Yet beneath that activity, the organisation may still be unclear on ownership, decision rights, process accountability, readiness, adoption and value delivery.
That is the control gap.
The book covers:
• business ownership and decision rights
• operating model and process clarity
• governance that enables decisions rather than reporting activity
• ERP recovery and programme reset
• supplier dependency and internal capability
• business readiness, adoption and value delivery
From insight to controlled delivery
The themes in The Control Gap reflect the work TAS does with organisations that need to recover control of ERP and transformation delivery.
If your programme is drifting, over-dependent on suppliers, unclear on ownership, or struggling to move from activity into business outcomes, TAS can help establish the real position and create a practical route back to controlled delivery.